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Special #ThankYou to our Team Co-admin Susan McCook for detailing EXACTLY how she was able to communicate effectively with Stripe, pass their ‘review’ and maintain her account in good standing.
SEE BELOW...
My Stripe account was put under review. I have heard that some don't pass this review and their accounts are closed as a result. Since I managed to pass the review, I want to share how I did it.
First, this is what they asked me:
-What products or services do you plan to sell through Stripe?
First, this is what they asked me:
-What products or services do you plan to sell through Stripe?
-We’d like to learn about your typical customers. Who’s your target audience?
-Specifically, could you provide details around products/inventory, pricing, shipping details, and customer-vetting processes if applicable?
We have paused payouts to your bank account until we are able to verify what you’re selling.
My initial reply:
I am selling digital education products (courses, tutorials)
and website (membership site) upgrades.
My target market is people who want to learn business skills,
marketing skills, and lead generation.
Prices range from $25 to $1000. They are delivered digitally, so
there is no shipping. Customers are not vetted except for their
email being validated.
Stripe replied:
* Where can your customers purchase the items listed?
* Can you please update your URL with a site that contains a working checkout?
I updated my URL with htt ps :// 10k 30 . com and told them I also use BuyNowPlus for checkout.
Just a few minutes ago, I got the email that I passed the review and my account has been fully restored and the hold on funds lifted.
My initial reply:
I am selling digital education products (courses, tutorials)
and website (membership site) upgrades.
My target market is people who want to learn business skills,
marketing skills, and lead generation.
Prices range from $25 to $1000. They are delivered digitally, so
there is no shipping. Customers are not vetted except for their
email being validated.
Stripe replied:
* Where can your customers purchase the items listed?
* Can you please update your URL with a site that contains a working checkout?
I updated my URL with htt ps :// 10k 30 . com and told them I also use BuyNowPlus for checkout.
Just a few minutes ago, I got the email that I passed the review and my account has been fully restored and the hold on funds lifted.
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